FXHub is committed to preventing money laundering, terrorist financing, and fraud. This policy summarises our Anti-Money-Laundering (AML) and Know-Your-Customer (KYC) controls.
We monitor top-ups, entries, prizes, and withdrawals for unusual patterns — for example, deposits with no genuine participation, rapid deposit-then-withdraw cycles, mismatched identities, or use of multiple accounts. We may pause or decline transactions pending review.
Top-ups must come from funds you legitimately own. We may ask for evidence of the source of funds and may refuse or reverse transactions we reasonably believe are connected to illegal activity.
Where AML/KYC checks fail or fraud is suspected, we may suspend the account, withhold or reverse coins and prizes, decline withdrawals, and report the matter to the relevant authorities as required by law. Verification-related decisions are made to comply with legal obligations.
Identity documents are handled per our Privacy Policy and retained only as long as necessary for verification and legal record-keeping.
Compliance questions: office@caiostudio.eu.