Answers to the most common questions. Still stuck? Our AI assistant + human support are one click away.
Getting started
FXHub runs skill-based forex trading championships. You pay an entry fee, trade an identical fresh MetaTrader 5 demo account over a set window, and the top performers split a guaranteed prize pool.
No. Everyone gets an identical FXHub demo account. You only need MetaTrader 5 (free desktop or mobile app) to connect and trade.
The moment a championship goes live β everyone unlocks their credentials at the same time, so it is perfectly fair. You will get an email and can find them under your account.
Wallet, entries & payouts
FXHub uses a coins wallet (1 coin = 1 USD). Top up by sending USDT/USDC and confirming your payment; we credit coins after verifying it. Entry fees are paid from your coins.
Prizes are credited to your wallet as coins automatically when a championship is finalized. After a one-time identity check (KYC), you can withdraw them as USDT/USDC to your own wallet.
To pay out real value we must verify you are a real, unique adult β it protects you and lets us meet anti-money-laundering rules. You only do it once.
Your entry fee is automatically refunded to your wallet as coins. See our Refund Policy.
Rules & fairness
By a risk-adjusted performance score on your demo account β not luck. Respect the drawdown limits and minimum trading days shown on each championship.
Breaching the stated loss limits, colluding, using multiple accounts, or exploiting quote/platform errors. We monitor for integrity and can withhold prizes won by cheating.
Didn't find your answer?
Chat with our assistant β it knows the platform and can escalate to a human ticket.
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FXHub Assistant
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π Hi! I'm the FXHub assistant. Ask me anything about championships β how to enter, the rules, scoring, prizes or payouts. If you need a person, tap Talk to a human.
π« A support ticket is open β our team will reply by email, usually within 24β48h.
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